DMC Patient Information
Scheduling an Appointment for Diagnostic Testing
If your physician office has not scheduled your appointment, you may contact
our Central Scheduling department to make an appointment for your diagnostic
testing. The Central Scheduling department will gather personal, employment,
and insurance information from you at the time you make your appointment
to expedite your registration upon arrival. Please have your insurance
cards available during the call.
Dallas Medical Center verifies coverage for your hospital bill only. DMC
does require the physicians that provide services to you to be contracted
with the same insurance companies with which the hospital contracts. If
you have questions regarding their fees or network eligibility, please
contact them directly.
It is your responsibility to ensure that the physicians providing services
to you are in network with your insurance company. Please visit our
online physician directory for a complete list of our physicians on staff.
Patient Arrival and Registration
To register for scheduled services, you will enter Dallas Medical Center
through Registration entrance on the west end of the building. Parking
is available for easy access to this location. The Registration Lobby
is open from 5:30 am to 4:30 pm Monday through Friday. During all other
hours, patients should use the Emergency Department registration area.
If you have visited Registration at the time of your Preoperative testing
for your surgical procedure, we want your experience on the day of surgery
to be as pleasant as possible. It is not necessary to register again.
Your registrar and the nurse completing your preoperative assessment will
give you instructions for the morning of your procedure.
What to Bring with You at Preregistration / Registration
- Personal identification (driver's license, passport, government issued ID)
- Insurance cards
- Physician order (if this was given to you by your doctor's office for
your diagnostic test)
- Method of payment (you may make payment over the phone in advance)
- Copy of your advance directive
Medicare patients: Please bring your Medicare card. Please have your spouse's employment
information and retirement date, if applicable, available.
Medicaid patients: Please bring your Medicaid card.
Traditional insurance or managed care plans: Please bring your card(s), employer's name, address, and telephone
number. If you are covered under your spouse's insurance, please have
your spouse's date of birth and social security number available.
Dallas Medical Center recognizes and respects your right to make health
care decisions. In order to make such decisions, you have the right to
be informed about your medical condition, treatment alternatives, likely
risks and benefits of the alternatives, and possible consequences of each.
You may choose to formally express your wishes while you are able, in the
event you become unable to communicate your wishes regarding medical treatment,
in one of several advance directives, such as a living will or a Medical
Power of Attorney. These are written instructions that guide the actions
of the medical staff, your family, and friends in order to meet your wishes.
You may also choose to designate an agent or someone to make decisions
for you when you are unable to do so. Your registrar can give you more
information regarding advance directives.
Contact Dallas Medical Center today
if you have any more questions.