Billing, Insurance and Financial Assistance
Dallas Medical Center accepts most insurance plans, including traditional
Medicare and Medicaid and most replacement plans, private insurance and
Workers’ Compensation. The hospital will verify your insurance eligibility
and benefits prior to your arrival. If your benefits are less than 100%
coverage, our Financial Counselor will contact you before your surgical
procedure or diagnostic test regarding a deposit equal to your estimated
patient liability. Any outstanding balances for previous services will
also be included. Your registrar will ask you for payment at time of service.
Your payment may be made by cash, check or credit card. Visa, MasterCard,
American Express and Discover are accepted. If payment cannot be made
in accordance to these guidelines, contact the Financial Counselor at
Emergency treatment is never withheld based upon a patient’s ability
to pay. Once your emergency situation has been assessed with a Medical
Screening examination by our Emergency Room physician, you may be admitted
to the hospital. You will be visited by the Financial Counselor to review
your benefits and establish financial arrangements. A minimum $2,500 deposit
is required for an inpatient stay without insurance. If your condition
is determined to be not emergent, you will have the option to continue
treatment in the Emergency Room with payment of your insurance copay or
a $400 deposit if you are uninsured.
The hospital accepts your insurance and files a claim on your behalf. You,
as the patient who receives services, are responsible for payment of your
hospital bill. Any balance remaining after insurance has paid or denied
your claim is due in full. Our Central Business Office can assist you
with payment of your account after discharge at 972-888-7001.
Dallas Medical Center understands that paying for emergency or other medically
necessary medical care can be difficult, particularly for patients who
lack health insurance. As part of our commitment to our patients, we provide
financial assistance to patients who are underinsured or uninsured and
who satisfy certain requirements. Our Financial Counselors work hard to
help patients address their financial responsibilities, and they will
help you find financial solutions that can help cover your cost of care.
The Dallas Medical Center Financial Assistance Program applies to uninsured
or underinsured patients who come to our facilities for emergency or other
medically necessary treatment. This program provides financial relief
to patients who qualify based on a comparison of their financial resources
and/or income to Federal Poverty Level guidelines. To qualify for assistance,
patients will be asked to complete a Financial Assistance Application.
If you have questions regarding our program or application, please call
Following are standard charge lists for certain procedures. However, the
actual amount paid by any patient varies widely and primarily depends
on the type of insurance, if any, that the patient has. For uninsured
and underinsured patients who may qualify, there are financial assistance
and discount programs available through our hospital, and staff who can
assist with eligibility for government programs such as Medicaid.
If you are interested, you may view our
standard charges or our
average inpatient procedure price report.